Customers understand what good customer service is and they demand it from every service interaction they have with a company over all the communication channels that they use. More often than not, customers are disappointed with the service they receive. High Touch Pro differentiates itself from others by removing all the unnecessary management layers and unnecessary added complexity. High Touch Pro puts high emphasis on Personalized Interaction, The Personal Touch, and High Touch Pro places a high priority on customer feedback to help establish a dialogue with customers regarding key issues and concerns to pro-actively and predictively meet the customer's evolving business needs.
Works with your team to conduct a comprehensive analysis of your goals, define the value of your systems, and translate those into business strategies.
Asses the maturity of your systems to help identify initiatives that enrich your service delivery capabilities to help you improve operational efficiency.
Constructs a technology roadmap that aligns to your company objectives that improves current infrastructure, creates adaptive solutions, and helps accelerate deployment of new technologies.
Builds a support and maintenance plan to help your company voice and contact center infrastructure run smoothly and minimize service interruptions and assist with required moves, adds, changes, and system administration.
High Touch Pro contributes to the well-being of local communities through charitable giving, volunteerism, and civic leadership. Our employee involvement in the community helps to grow social responsibility awareness within our corporate culture.
High Touch Pro is mindful of the need to contribute to not-for-profit organizations on an annual basis. We review each request we receive and evaluate our involvement based on resources, priorities, corporate citizenship, and marketing strategies.
Please contact us with your request:
High Touch Pro
Attn: Community Affairs
12210 Bedford St
Houston, TX 77031